Store Policy
Shipping/Delivery
Orders placed Monday-Friday before 12:00 pm PST will be processed and shipped within 1-2 business day(s). Orders placed Saturday and Sunday will be processed on the following Monday. Order processing will not take place on major US holidays (Easter, Thanksgiving, Christmas Day, New Years Day).
Chloe&Caleb items are made to order and will be shipped within 4-5 business days on FedEx, UPS or USPS. Backorder items will be notified to you the customer and can take up to 2-3 weeks to ship out.
INTERNATIONAL ORDERS: Please contact us directly at Contact Chloe&Caleb including Canada and US Virgin Islands. International customers are fully responsible for all customs and duties as a result of their order and shipment.
Chloe & Caleb is not responsible for any missing or stolen packages. Shipping tracking number is provided with order confirmation. You may submit and request for a claim number with the shipping company.
Return Policy
If you find yourself unhappy with the purchase you’ve made, we will be glad to give you an exchange or refund within 14 days of package receipt.
Acceptable returns/exchanges are items that have not been used, washed, damaged, or altered in any way. Merchandise must be in original condition. All tags must remain attached.
Chloe & Caleb will gladly replace manufactured defect products with a copy of purchase order/receipt. Email us at Contact Chloe&Caleb before sending back your merchandise for confirmation number. After you have received your confirmation number, send back the merchandise with your original invoice.
Your approved return/exchange will not be processed until we have received your original order.
If your order is damaged upon arrival, please contact us at: Contact Chloe&Caleb
Terms
We strive to accurately display colors and provide precise descriptions of the products shown on our website. However, please note that the actual product you receive may differ slightly in color or character than seen on your monitor as there may exist color/clarity differences between one computer to another.
Although we make every effort to keep our site and inventory up to date, we can not guarantee that all items are available at all times. Some items sell out quickly and may be out of stock or on back order. If this occurs you will be notified. You will not be charged for ordered items that are out of stock.
We reserve the right, at any time, to modify or update this website, www.chloeandcaleb.weebly.com, without notice. This right includes, but is not limited to the modification or update of our shipping and return policies.
All content and images contained on this website are copyrighted and may not be downloaded, copied, or used in any form without our expressed written consent.
Orders placed Monday-Friday before 12:00 pm PST will be processed and shipped within 1-2 business day(s). Orders placed Saturday and Sunday will be processed on the following Monday. Order processing will not take place on major US holidays (Easter, Thanksgiving, Christmas Day, New Years Day).
Chloe&Caleb items are made to order and will be shipped within 4-5 business days on FedEx, UPS or USPS. Backorder items will be notified to you the customer and can take up to 2-3 weeks to ship out.
INTERNATIONAL ORDERS: Please contact us directly at Contact Chloe&Caleb including Canada and US Virgin Islands. International customers are fully responsible for all customs and duties as a result of their order and shipment.
Chloe & Caleb is not responsible for any missing or stolen packages. Shipping tracking number is provided with order confirmation. You may submit and request for a claim number with the shipping company.
Return Policy
If you find yourself unhappy with the purchase you’ve made, we will be glad to give you an exchange or refund within 14 days of package receipt.
Acceptable returns/exchanges are items that have not been used, washed, damaged, or altered in any way. Merchandise must be in original condition. All tags must remain attached.
Chloe & Caleb will gladly replace manufactured defect products with a copy of purchase order/receipt. Email us at Contact Chloe&Caleb before sending back your merchandise for confirmation number. After you have received your confirmation number, send back the merchandise with your original invoice.
Your approved return/exchange will not be processed until we have received your original order.
If your order is damaged upon arrival, please contact us at: Contact Chloe&Caleb
Terms
We strive to accurately display colors and provide precise descriptions of the products shown on our website. However, please note that the actual product you receive may differ slightly in color or character than seen on your monitor as there may exist color/clarity differences between one computer to another.
Although we make every effort to keep our site and inventory up to date, we can not guarantee that all items are available at all times. Some items sell out quickly and may be out of stock or on back order. If this occurs you will be notified. You will not be charged for ordered items that are out of stock.
We reserve the right, at any time, to modify or update this website, www.chloeandcaleb.weebly.com, without notice. This right includes, but is not limited to the modification or update of our shipping and return policies.
All content and images contained on this website are copyrighted and may not be downloaded, copied, or used in any form without our expressed written consent.
